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Privacy policy

Privacy Policy

We respect the privacy of our customers and the visitors of our website. Visitors may provide personal data to us actively, for example by submitting information through the contact form on the website, an e-mail that you send to us or during a phone call. You may provide certain personal data to us passively, by visiting our website. For example your IP-address will normally automatically be stored in our web server logs. We implement appropriate technical and organizational security measures to protect your personal data from loss and unlawful processing. We keep backups of our data at a secure location and we strive to use encryption whenever this is feasible.

General purposes

We process your personal data for the general purpose of concluding agreements with you regarding our legal services and to perform our obligations under such agreements. We may also process personal data in order to manage and expand our customer base. If you have previously purchased certain services from us, we may provide you with information about related services and may ask whether you are interested in receiving them. Which of your specific data is processed by us and why, depends on how you are using our website and what services you are receiving from us.


Personal data that we process

We process your personal data by using our services and / or by providing it to us yourself. Below is an overview of the personal data we process:

Full name

Company name

Telephone number

E-mail address

Chamber of commerce number

Bank account details


VAT number

Full Adress



Special and / or sensitive personal data that we process

Our website and / or service does not intend to collect data about website visitors who are younger than 16 years. Unless they have permission from parents or guardians. However, we can not check if a visitor is older than 16. We encourage parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us via info@rmhaircare.nl We will then delete this information.

For what purpose and on what basis we process personal data

RM Haircare processes your personal data for the following purposes:

– To process your order and verify your payment.

– To call or e-mail you if necessary and to be able to carry out our services or to respond to a message from you on our website.

– To be able to deliver your product.

– Process your order in our accounting.

– Verify that you are a business customer and so we can deliver VAT-free to foreign customers.

– We keep your IP address so that we know you were on the website, in order to continue offering         you a good website and to be able to block certain IP addresses.


Automated decision-making

RM Haircare does not make decisions based on automated processing on matters that can have (significant) consequences for people. These decisions are taken by computer programs or systems, without a person (for example, a RM Haircare employee) sitting between them.


How long we store personal data

RM Haircare does not store your personal data for longer than is strictly necessary to realize the purposes for which your data is collected. We keep your data during the mandatory storage period of 7 years. Order data older than 7 years is automatically made anonymous after this period.


Sharing personal data with third parties

RM Haircare does not sell your information to third parties and only provides it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. With companies that process your data in our order, we conclude a processor agreement to ensure the same level of security and confidentiality of your data. RM Haircare remains responsible for these processing operations.



Whenever you visit our website, your IP-address will automatically be stored in our web server logs. This is necessary to enable us to properly manage and troubleshoot the web server. We do not use your IP address to follow your activities online. We are normally not able to link your IP-address to your name, address or other identifying information, unless you have actively submitted such information to us and keep using the same IP address. Our standard retention term for server logs is 6 months.

When you visit our website for the first time, you will be shown a small pop-up asking you to accept our use of certain cookies and plugins. By clicking ‘accept’ you give us your consent to use all cookies and plugins as described in the pop-up and in this privacy policy.

You can control and/or delete cookies as you wish. If you need further explanation or details, please see AllAboutCookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.



If you submit a contact form or order form on the website, or send us an e-mail, then we use this information to respond to you. We store the communication between us until we believe it is no longer relevant. Communications between you and us will be treated confidentially, in accordance with our general terms and conditions. As legal advisors, our communications with our clients are protected by legal privilege.


Right to change

We reserve the right to change this privacy policy. Updated policies will be published on this website.


Right of inspection, correction and removal

You have the right to know, upon your request, which of your personal data is actually processed by us, if any. If any personal data we may have of you is incorrect, you may require us to correct it or remove it. If you do not want to receive any information from us about our services or products, please contact us.



For any questions or requests about your privacy and our privacy policy, please contact us by e-mail through info@rmhaircare.nl or by mail at the following address:


RM Haircare

Haarlemmerstraatweg 117

1165 MK  Halfweg

The Netherlands

Here you can download a PDF version of this Privacy Policy

  • Wholesale sales

    For wholesale and retail sale only.

  • Orders

    Orders are sent the same day if possible.

  • Info flyers

    We deliver printed manuals and product information leaflets.

  • Online sales

    You can place your orders online from your own account.

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